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Role - Team Leader

Company Name: Amazon

Qualification: Applicants must have completed Graduation or Post Graduation from a recognized Institutions or Board.

Location: Bangalore, Varanasi

Experience: 0 to 5 Years

No Of Openings: 01

Industry: Internet / E-commerce

Department: Customer Success, Service & Operations

Job Type: This is a Full-Time & Permanent Job

Job Description:

Applicant will be responsible for overseeing shift operations at our Delivery Centers (DCs) and assisting the DC Manager in performance management and the execution of the operational plan.

Key Responsibilities:

  • Oversee and ensure smooth daily operations of Amazon's transportation activities at the Varanasi DC.
  • Manage the end-to-end delivery process from the delivery station to the customer's address.
  • Monitor and ensure sufficient manpower during peak delivery periods.
  • Work with teams to continuously improve delivery processes and enhance performance.
  • Contribute to maintaining high service levels and customer satisfaction.

Job Skills:
  1. Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  2. Strong skills in Advanced Excel and knowledge of Six Sigma methodologies
  3. Fluent in spoken, written, and read English.
About The Company:

Amazon.com, Inc., doing business as Amazon, is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos in Bellevue, Washington, the company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories, referred to as "The Everything Store". Today, Amazon is considered one of the Big Five American technology companies, the other four being Alphabet, Apple, Meta, and Microsoft.

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