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Role - Service Engineer

Company Name: Moxa

Qualification: Candidates must have completed Bachelor's degree or higher in engineering from a recognized Institution.

Location: Bangalore, Karnataka

Experience: 0–3 years; prior experience in the networking industry is advantageous.

Language Proficiency: Fluent in Hindi and English.

Certifications: Cisco certifications like CCNA or CCNP are a plus.

Job Description:

1. Pre/Post-Sales Technical Service

  • Collaborate with customers, partners, and R&D teams to diagnose and resolve technical issues.
  • Provide on-site assistance when remote tools or conference calls are insufficient.
  • Engage with customers to introduce solutions and discuss technical aspects, tailoring proposals to meet their requirements.

2. Team Efficiency and Productivity

  • Operational Insights: Offer suggestions to enhance team operations and efficiency.

3. Training Support

  •  Prepare and deliver training to channel partners and customers, enhancing their understanding of Cisco solutions.

About The Company:

We are dedicated to delivering reliable connectivity for industrial automation and providing solutions for edge connectivity, industrial computing, and network infrastructure for today's automated world and beyond. We collaborate with customers to turn unique ideas into practical network solutions for industrial applications.

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