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Role - Field Technician – Business Operations

Company Name: Reliance Jio Infocomm Limited

Qualification: Candidates must have completed ITI / BE / B.Tech (Engineering – preferred in Electronics, Electrical, or related streams) from a recognized University.

Location: Bikaner, Rajasthan

CTC: Salary As Per Industry Standards

Experience: Fresher (0 years of experience)

Job Type: This is a Full Time Job

Job Function: Operations / Customer Service / Telecalling / Backend

Industry: IT - Hardware / Networking, Telecom

Specialization: Any Process – International BPO Type

Job Description:

We are looking for enthusiastic field technicians to join our Premise Connect Team, supporting JioFiber and AirFiber services in Bikaner. This is a full-time role ideal for freshers looking to build a career in telecom operations and customer service.

Key Responsibilities:

  • Work alongside experienced technicians in fiber installation and service deployment.
  • Learn and perform crimping, connectorization, splicing, and cabling work.
  • Assist in material management and on-site equipment handling.
  • Provide excellent customer service and support upselling initiatives.
  • Adhere to industry-leading safety protocols and standards.
  • Participate in classroom training and on-the-job learning sessions to gain technical and operational skills.

Job Skills:
  1. Ability to communicate in the local language
  2. Good technical orientation
  3. Interest in field jobs and telecom networks
  4. Quick learning ability and adaptability
  5. Strong customer service orientation
About The Company:

Reliance Jio Infocomm Limited is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai. It operates a national LTE network with coverage across all 22 telecom circles. Jio offers 5G, 4G and 4G+ services all over India. Its 6G service is in the works.

Jio was soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 46.37 crore (463.78 million) subscribers.

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